We're on the hunt for a sharp Enterprise Account Manager to join us in the USA. If you thrive on driving growth and building solid connections, this one's for you
Day-to-day, you will work with marketing agencies and Fortune 1000 companies to onboard and consult on SEO best practices and and scale their use of the Ahrefs platform.
This role is a hybrid sales & customer success role which will be incentivized by renewal & upsell opportunities. However, unlike other organizations, you won’t be bound to aggressive sales metrics as everyone’s bonus is also awarded against overall company performance.
What the job entails
- Build deep relationships with our enterprise customers to retain, grow and develop product evangelists
- Create and implement strategic account plans that align with customer objectives and drive increased engagement and product utilization.
- Consult organizations on SEO best practices to help them reach measurable results.
- Devise and conduct onboarding training
- Lead upsell and account renewal discussions
- Monitor customer health and identify any potential risks
- Act as a customer advocate to ensure feedback is heard and acted upon
- Contribute to ideas that will improve department performance
The skills you need
- Excellent written & spoken communication skills
- Skills in creating educational content and conducting webinars or workshops for customers.
- A creative problem solver who can take initiative and make decisions
- Knowledge and hands-on experience with SEO and digital marketing trends.
- 3 - 5 years of customer success, sales, or account management
- Experience at a marketing SaaS company or SEO/digital marketing agency.
What you get
- A competitive compensation package
- Flexible work hours and lots of autonomy
- Plenty of potential to experiment, grow and build your authority in the space
- Annual team retreat
Ahrefs does not engage with agencies or third party recruitment solutions for the roles we hire for. If at any point we need help, we'll let you know!
Кто мы
Ahrefs оперирует веб-ботом, который круглосуточно сканирует весь Интернет, сохраняя огромные объемы информации для последующего своевременного структурирования и индексации. Наша серверная система работает с индивидуальным распределенным хранилищем данных «ключ-значение» объемом в несколько петабайт, которое сохраняет данные, поступающие с очень высокой скоростью. На основании эти данных Ahrefs разрабатывает сервисы аналитики для пользователей в сфере поисковой оптимизации (SEO) а также работает над платформой интернет-поиска. У нас небольшая, но мощная команда, убежденная в том, что лучшие технологии позволяют находить лучшие решения реальных проблем.
Наш девиз — сначала сделай это, затем сделай это правильно, затем сделай это лучше
